About Us

Our Mission

From the beginning, Copley Focus Centers intended to offer a unique experience. We never wanted to be a “typical” market research company. By focusing on strong recruiting and nurturing our relationships with our clients, we have continued to grow to be largest facility in downtown Boston. We have recently undergone our 4th expansion and renovation and are thrilled to offer a super-sized room that is 16 X 32’.

Copley Focus is staffed with true, local Bostonians. We understand the Boston marketplace and are committed to enhancing the Boston research experience. We continually manage to recruit the best consumers, business to business professionals, and medical executives in our market.

As Boston’s leader in qualitative research, we listen carefully to our client’s needs and deliver accordingly. As we continue to gather feedback and process our criticism constructively, we can only continue to improve. CFC knows exactly what you as the client is looking for and the value of your research. We have recently been rated “One of the World’s Best Facilities” according to Impulse Survey of Focus Facilities and have been every year since we’ve opened our doors.

CFC will continue to grow and adapt to all of your research needs, including usability tests, ethnographic research, shop-a-longs, quantitative research and online surveys and blogs. We have also created an affiliation with facilities located in suburban Boston and throughout the country for all of your field management needs.